Privacy Policy

Last Updated: 29-05-2026

1. Introduction

Welcome to Kingdom Agency ("Company", "we", "our", or "us").

Kingdom Agency is an AI Automation and Marketing Agency providing services including AI chatbots, AI voice assistants, CRM automation, appointment booking systems, Google review automation, website development, lead generation automation, and workflow automation.

Website: https://kingdom-agency.com

Email: [email protected]

Phone: +39 380 210 7571

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information:


Personal Information

Name

Email address

Phone number

Company name

Billing information

Communication preferences

Technical Information

IP address

Browser type

Device information

Operating system

Website usage data

Referring URLs

Service Information

Project details

Automation requirements

CRM and software integration data

Communications submitted through forms, email, or chat

3. How We Use Your Information

We use your information to:

Provide and manage our services

Respond to inquiries and support requests

Process payments and invoices

Deliver AI automation solutions

Improve website functionality and user experience

Send relevant updates and marketing communications

Comply with legal obligations

Prevent fraud and abuse

4. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal data based on:

Your consent

Performance of a contract

Compliance with legal obligations

Legitimate business interests

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website performance

Analyze traffic and user behavior

Remember preferences

Support marketing and advertising activities

Users may control cookies through their browser settings.

For additional details, please refer to our Cookie Policy.

6. Third-Party Services

We may use third-party service providers including:

Google

OpenAI

Twilio

Stripe

HighLevel

Meta (Facebook/Instagram)

Analytics providers

These providers may process data according to their own privacy policies. We encourage users to review those policies directly.

7. Data Sharing

We do not sell personal information.

We may share information with:

Trusted service providers

Payment processors

Cloud hosting providers

Legal authorities when required by law

Business partners necessary to deliver services

8. Data Retention

We retain personal data only as long as necessary for:

Service delivery

Legal compliance

Business operations

Dispute resolution

When data is no longer required, it is securely deleted or anonymized.

9. International Transfers

Your information may be processed outside your country of residence.

Where required, appropriate safeguards are implemented to protect personal data during international transfers.

10. Your Rights Under GDPR

If you are located within the European Economic Area (EEA), you may have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Restrict processing

Object to processing

Withdraw consent

Request data portability

Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: [email protected]

11. Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage system can be guaranteed as completely secure.

12. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

14. Contact Us

Kingdom Agency

Website: https://kingdom-agency.com

Email:[email protected]

Phone: +39 380 210 7571